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Physical Medicine

We understand the many specialties that fall under physical medicine, we can help build your business.

Physical medicine can encompass a variety of treatments. Physiatrists are able to bill multiple elements of physical medicine and rehabilitation aspects including physical therapy services, evaluation and management services, and consults.

Physical therapists often bill out the E&M codes, as well as modalities, stimulation, and manual therapy components. A key component in all of this is understanding the limitations of each code, as well as the bundling the associated procedures.


Etransmedia’s team of physical medicine experts have the knowledge and skills necessary to successfully work denials and provide our physical medicine clients with valuable feedback to assist in managing and decreasing the most frequently seen denial types. We have streamlined this process to make it efficient and cost effective. We have also extensively researched guidelines and limitations for each frequently used CPT code. Getting you paid fast!

What we know…

Here are some of the complications that are affecting physical medicine revenue collection procedure:

  • No precertification or authorization: Many physical therapy codes (especially modalities) are required to have an authorization or precertification in place to obtain reimbursement. We work with our provider offices to ensure that they are aware of carrier requirements, and are obtaining the required authorizations prior to the patient being seen.

  • Benefits exhausted: In a specialty where patients are seen twice a week for months at a time we often run into denials where a patient has exhausted their benefits. It is important to check a patient’s coverage information at each visit to make sure that the office and the billers are aware when benefits max are reached and no longer payable, or are patient responsibility.

  • Timed codes denials or underpayment: Some physical medicine services, such as the ultrasound and therapeutic exercises, are billed out based on the number of minutes the provider spent performing the service. Timed codes must be documented both in the notes and on the super bill for reimbursement by the carrier. It is essential that this information is communicated to the biller to ensure that ALL services are captured, billed out appropriately and reimbursed at the correct level.

  • Bundled services: It is not uncommon to see services or supplied unpaid because of bundling policies at the carriers. Etransmedia works with our clients to make sure that they are aware of these policies, so that providers can effectively manage costs in the practice and understand the reimbursement rates trends. We also pull both carrier policy and contracts to make certain the bundling and reimbursements are appropriate.

On October 1, 2016 the Centers for Medicare and Medicaid Services (CMS) will no longer accept unspecified codes in most cases. 

Starting in October, CMS requires greater specificity for claims filed in ICD-10-CM/PCS. The 12-month grace period originally introduced in 2015 said they would not deny claims for lack of ICD-10 specificity. That all changes on October 1, 2016. Payors will most likely follow suit if they haven't already.


First Pass Clean Claim Rate


Boost in Revenue*


Reduction in Cost*

Amazing Result

We’re always on top of all the latest coding and billing updates for Physical Medicine practices. Additionally, to make sure all claims are reimbursed on the first claim submission, our system is able to pre-edit claims prior to the initial submission for possible billing/coding errors. Our detailed end of month reports keep our clients up-to-date on what is happening in their practice so any issues can be addressed quickly. Having an experienced medical billing team who understands the details of physical medicine, with visibility into performance, is vital to your practice’s financial health.

Although the new industry standards can be confusing and difficult to navigate, our dedicated team here at Etransmedia can assist in guiding you and helping to make your practice grow successfully.

*Please Note: Results are not guaranteed, implicitly or explicitly, and will vary based on several factors such as individual practice demographics, specialty, payer mix, operations, and management among others

Service and Technology Packages

Our customizable revenue cycle management service and technology solution packages allow you to outsource based on the specific needs of your practice


Silver RCM Service

This package has the core service and technology needed for revenue management allowing you maintain the responsibility of patient billing.


Gold RCM Service

This package includes the core RCM services with added denials, A/R management services, and full service patient billing


Ancillary RCM Services & Technology

Available to enhance any package


Improve your revenue by letting our services handle your revenue cycle process


Full-featured solution packages customized to focus on what your practice needs


Building, managing, updating, submitting, tracking, and verifying credentialing applications is a necessity


Connect2Care® is a turnkey solution that improves workflow and financial results.

The group at Etransmedia has handled my billing and managed my contracts for more than a decade. They are trustworthy … Read More >
- Stephen Lutz MD

President, Eastern Woods Radiation Oncology

When my former billing company decided to close abruptly, I contacted Etransmedia to help me set up my own business… Read More >
- Ann Aring, MD, FAAFP

Assoc Program Director, Riverside Family Practice Residency Program

Just a note to say ‘thanks’ – having Etransmedia handle the billing was one of the best decisions this Board has ever made … Read More >
- Paul Hardick

Cumberland Valley Counseling Associates

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