Manage patient referrals between providers, practices and the healthcare continuum.
Connect2Care® Referral Management is a Drummond Certified software application that can interface with almost any EHR product or work as a standalone portal for outside groups or even patients to send and receive health information electronically. This gives providers, staff, and administrators full control and insight into the referral process, including referral status updates, closed loop consult note or result forwarding, customizable notifications, and task delegation.
This has the potential to greatly improve the patient experience, improve the quality of care, reduce administrative costs, and will meet MU2 requirements. Contact Us
Meaningful Electronic Referrals
Use EHR Orders to trigger the referral workflow
Customizable user or group delegation for referral creation and processing
Pick CCD and supporting documentation right from EHR
Save referral templates for easy and flexible document inclusion
Accept or Decline inbound referrals with messaging options
Patient Reconciler for inbound referral document sets
Customizable inbound referral document import directly to EHR Client
Create task delegation rules for patient scheduling and follow-up
Automatic notification rules for overdue or open referrals
Flexible Deployment Options
Send referrals point to point or via any Direct Health Information Service Provider (HISP)
Interface with most EHRs via API or ODBC
Host with Etransmedia or deploy conveniently packaged VMs on-premise
Integrate with HIE to use Referral Management for Information Release workflow features
Etransmedia is proud to be on the forefront of the adoption of this critical technology, and will offer the Connect2Care® Referral Management is a turn-key module that EHR vendors and Health Systems can leverage to enable electronic transition of Care.
According to MGMA, 30% of claims are rejected
According to MGMA, 50% of resubmitted claims are never paid
We have a 98% first pass clean claims rate, fewer denials and faster payments
Let our experience save you time and money
We delivers the highest quality and greatest returns on our customer’s RCM investment. Here’s why:
Deep service capabilities
We offer customers a full service RCM solution, including patient AR follow-up, complex denial management and coding assistance with rejections. Customers can also choose from a wide range of optional services including coding, credentialing, and preauthorization services to customize a solution to meet their precise needs.
Unique RCM technology platform
This enables our teams of specialists to efficiently manage customer databases, master files, and incoming data while supported by a sophisticated enterprise rules engine to reduce cycle time, reduce customer denials, and increase revenues. This powerful platform also enables extensive tracking of customer performance and user productivity.
Breadth of specialty specific knowledge
This assures our customers of having the experienced staff they need to support specialty specific regulatory requirements, workflows and billing methodologies.
Financial analytics application
This provides complete transparency and performance monitoring of your RCM operations including intelligent alerts and prioritization for denial management and fee schedule non-compliance. Customers can quickly isolate billing, clinical, coding, or front desk errors to maximize billing performance.