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Online Patient Resource
Quality communication is critical for patient care.
Online patient tools are moving healthcare practices into the next phase
of patient communication- facilitating improved patient flow and revenues
though online appointment requests, bill pays, virtual visits, automated
appointment reminders, and other features.
Our experience in delivering the best in EMR systems,
Revenue Cycle and Medical Records management allows us to offer a fully
integrated solution. This solution, used in conjunction with our online
patient resource package, enables us to help you create the best
healthcare practice possible.
With nearly three-fourths of adults having internet
access and 93 million users searching for healthcare information online it
is time to meet the needs of this ever-expanding section of the
population. Etransmedia makes this process easy by offering an
inexpensive, high-value solution. Our patient portals are simple to set
up, and even easier to use.
The results are impressive. Not only do patient
portals provide costs savings as a result of better utilized staff time,
but revenues increase as a result of improved patient input, satisfaction,
and improved payment options.
Experience the benefits of our online patient resource
package:
Online Appointment
Requests
Patients can request a provider, timeframe and
appointment day online at any time - leveling workflow. Front desk
personnel can respond to appointment requests during lulls, dramatically
reducing missed copays and patient info collection due to heavy phone
volume.
Online Bill Payments
Provide patients payment options - pay in full or
using an automated budget billing, reducing Accounts Receivable and
bad-debt write-offs.
Automated Appointment
Reminders
Automated appointment reminders free up staff time,
and can provide dramatic no-show reductions.
Prescription Refill
Requests
Patients can request prescription refills online
reducing phone volume and leveling workflow throughout the day. Save
clinical and administrative time on renewals and pharmacy call-ins.
Pre-Registration Forms
Collect patient demographic information via the web
prior to the appointment - free up front desk staff time and even
workflow. Customize forms to best suit your specialty and
preferences.
Health History Forms
Dramatically reduce time collecting patient history
with customizable medical history forms for family and social histories,
previous health history, and prescriptions history.
Lab Results
Interpretation Delivery
Patients can receive lab results securely over the
internet or from an automated telephone message saving time and money
associated with mailing/delivering results, all while decreasing patient
wait time.
Referral Portal
Quickly, easily send and receive referrals with the
ability to attach a CCR to deliveries to the referring physicians,
reducing time and money spent on the referral process.
Online Patient
Education
Upload or link educational materials on your
practice's site, increasing patient knowledge and reducing the cost of
educational handout materials.
Patient Surveys
Conduct patient surveys online - increasing response
rate over mailing campaigns while costs . Obtain useful feedback on how
to better your practice.
Symptom Assessment
Focus clinician time with patients - existing patients
complete a series of questions to reduce time gathering HPI in the office,
and increasing documentation detail.
Secure Communications
Forward non-emergency patient questions to doctors and
nurses saving time while increasing patient interactions.
Virtual Visits
Conduct virtual visits via custom forms that
efficiently collect patient data, increasing revenue by allowing you to
see more patients.
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