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Problem/Objective
As part
of managing documents for litigation, the firm’s objective was to
order and index approximately 500,000 image files into an organized,
searchable database. The central problem was optimizing the cost for
this document management directive. Additionally, the firm preferred
using proprietary software to create this database. A key requirement
for this project was to ensure a fast throughput of indexing.
etransmedia’s
Analysis
etransmedia
interviewed the key participants in the project directive at the firm.
A list of quantifiable and qualifialbe objectives was prepared based on
this list. etransmedia’s technology team surveyed the proprietary
software to be used for the project and prepared a detailed
instructions sheet for the indexing personnel. etransmedia’s
operations team analyzed the documents to be indexed and worked with
the client’s teams in designing a timeline for indexing the high
volume of documents.
etransmedia’s
Solutions
etransmedia
coached its operations and production teams in using the proprietary
software. etransmedia’s technological lead made this coaching a
very rapid process. etransmedia also prepared a detailed process chart
and identified team leaders who would ensure quality and also work
closely with the client in obtaining regular feedback.
etransmedia’s
technological capabilities made it easy to establish secure log-in
links from the production locations to the host server where the
software was hosted. This enabled etransmedia’s teams to use the
integral software where images would be displayed accompanied by the
ability to enter indexing information pertinent to these images.
Benefits
etransmedia’s
technological capabilities made it extremely easy to setup the process
involved in this coding project. In itself, this reduced the
preparation time that the firm was expecting by almost half.
etransmedia delivered this client a rapid production rate and ensured
that the client benefited from a consistency in this production rate.
etransmedia was able to save the firm at least 25% compared with the
cost that they would have incurred with another vendor.
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